![]() ![]() I can’t add ‘Audio abstraction' because the option is disabled. ![]() Please, make sure that your graphics card is powerful enough for export with hardware acceleration, it should be at least Nvidia GeForce GTX 950. If you select a hardware accelerated profile and get an error Please try to add a file using the ‘Import Content’ option in the main menu. Please, download codec CineForm for your system and try again. I face an error trying to import a GoPro video Please disable your firewall, run the program as administrator and try to insert your activation key again. I came across ‘Can’t transmit data’ error or after accepting the key the program is still free version ![]() You can preview a video on the timeline using arrow keys. Please, watch our tutorial how you can change the preview quality - ‘How to change preview settings in VSDC Free Video Editor’. Lagging is resulted from the fact that the editor is processing all changes made. Please have a look at our tutorial how to open a backup copy of a project. Please install the MPEG4 codec for your OS manually and try again. ![]() I get the “Settings are invalid” error message when I try to use Screen Capture or Video Capture and tell what email address you used so that our developers can examine it. The program suddenly freezes or crashes, please send us a bug reportĬontact us at This email address is being protected from spambots. ![]()
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